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Privacy Policy

Effective Date: December 12th, 2024

Welcome to Danchie GO! At our art studio in Spain, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our Services, including our games such as Tekton Dash. By using our website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or Services.

1. Information We Collect

We may collect different types of information depending on how you interact with our website and Services:

a. Personal Information

This refers to information that identifies you directly or indirectly, such as:

  • Full name
  • Email address
  • Contact details (e.g., phone number)
  • Payment information (when purchasing any Services or products)
  • Information provided through forms (e.g., joining collaboration calls or subscribing to newsletters)

b. Non-Personal Information

We collect information automatically when you interact with our website or games, such as:

  • Device details (e.g., IP address, browser type, operating system)
  • Website usage data (e.g., pages visited, time spent on pages, and navigation behavior)
  • Gameplay data (e.g., performance, preferences, scores, and feedback)

c. Information from Third Parties

We may collect information about you from external sources, including:

  • Social media platforms (e.g., if you link your account to our Services)
  • Analytics providers (e.g., Google Analytics)
  • Payment processors

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver and improve our Services: Including providing access to our games, optimizing gameplay experiences, and improving website functionality.
  • To manage accounts and subscriptions: Creating and managing accounts, sending updates, and enabling notifications.
  • To communicate with you: Responding to inquiries, sending newsletters, and providing promotional offers (with your consent).
  • For marketing purposes: Sending you information about new games, updates, or events (you can opt out at any time).
  • To comply with legal obligations: Ensuring compliance with applicable laws and regulations.

3. Legal Basis for Processing Personal Data

Under the GDPR, we process your personal data based on:

  • Consent: When you provide consent (e.g., subscribing to updates or newsletters).
  • Contract performance: When processing is necessary to fulfill a contract (e.g., providing access to our games or Services).
  • Legitimate interests: For purposes such as improving our Services and ensuring security.
  • Legal obligations: When required to comply with laws or regulations.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data in the following situations:

a. With Service Providers

We work with trusted third-party providers who assist us in delivering our Services, such as:

  • Hosting services
  • Analytics platforms
  • Payment processors

b. Legal and Regulatory Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

c. Business Transfers

In the event of a merger, acquisition, or sale of our studio, your personal data may be transferred to the new entity.

d. With Your Consent

We will share your personal data with third parties only if you provide explicit consent.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Non-personal data or aggregated data may be retained for longer periods for research and development purposes.

6. International Transfers of Data

As a studio based in Spain, your data may be transferred and processed within the European Economic Area (EEA). If we transfer your data outside the EEA (e.g., to a third-party service provider), we ensure that appropriate safeguards are in place, such as standard contractual clauses or similar measures, in compliance with the GDPR.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

a. Under GDPR (EU residents):

  • Access: Request access to your personal data.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Objection: Object to processing based on legitimate interests.
  • Data portability: Request a copy of your data in a structured, portable format.
  • Restriction: Request a limitation on the processing of your data.
  • Withdrawal of Consent: Withdraw your consent for specific data processing activities at any time.

b. Under CCPA (California residents):

  • Access: Request information about the categories and specific pieces of data we collect.
  • Deletion: Request deletion of your personal data.
  • Opt-out: Opt out of the sale of your personal data (although we do not sell data).

c. Under Australia's Privacy Act (Australian residents):

  • Access: Request access to personal information we hold about you.
  • Correction: Request correction of inaccurate, incomplete, or outdated personal data.
  • Complaints: Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe we have violated your privacy rights.

d. Under UK GDPR and Data Protection Act 2018 (UK residents):

The UK GDPR and Data Protection Act 2018 (DPA 2018) provide the following rights:

  • Access: You can request to access the personal data we hold about you and understand how it is processed.
  • Correction: Request that inaccurate, incomplete, or outdated information be corrected.
  • Erasure: Request that your personal data be deleted, subject to certain legal or contractual obligations.
  • Restriction: Request the restriction of processing your personal data under specific circumstances.
  • Objection: Object to the processing of your personal data, particularly for direct marketing or if the processing is based on legitimate interests.
  • Data Portability: Request to receive your personal data in a portable format for use elsewhere.
  • Automated Decision-Making: Challenge decisions made solely by automated means that affect you significantly.
  • Complaints: Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated

e. Under PIPEDA (Canada residents):

  • Access: Request access to the personal data we have collected about you.
  • Accuracy: Request corrections to ensure your personal data is accurate and up to date.
  • Withdrawal of Consent: Withdraw consent for specific processing activities, where applicable.
  • Complaints: File a complaint with the Office of the Privacy Commissioner of Canada (OPC) regarding the handling of your personal information.

To exercise your rights, please contact us at 101@danchiego.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. While we strive to secure your data, please note that no method of transmission or storage is completely secure.

9. Children's Privacy

Our Services are not directed at children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly.

10. Third Party Links

Our website and games may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this policy indicates the most recent changes. Significant updates will be communicated via email or website notifications.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

Email: 101@danchiego.com



Address:
CALLE JULIO ROMERO DE TORRES, No. 2, 1. MARCHENA

Phone: +34 605 329659